Thursday, December 11, 2003

Will the parade of shit ever stop? WILL IT! PLEASE GOD MAKE THE PARADE STOP, the ELEPHANTS are CRUSHING MY HEAD!!!! So, repeated talks with UPS are not advised, because they only serve to further infuriate anyone involved. Customer server representative number one was very nice, and helpful. In fact, he solved my problem. The address, was changeable. In fact, he was about to do so, when I had the brilliant idea, of getting the address in San Antonio, so that we could enjoy the hookah there. Of course, I wasn't going to end up with the same person when I called back, but hey, they should all be able to do the same thing right? Right. Customer service representative number two, was not so nice. She insisted that there was nothing I could do. And further illustrated the fact that I should be here, in order to sign for my package. What brilliant advice. Perhaps, you should be stapled to the wall. If I could be here, I wouldn't be calling, because your not that interesting to talk to. Perhaps, number two, was simply wrong. Customer service representative number three wouldn't let me speak with her manager. Instead, she simply intercepted my question and decided to explain to me how many packages they have to deliver each day, and that for some reason, it would more convenient for me, if I had to wait another 5 days for my package. Apparently, this person doesn't mind waiting, and doesn't mind not getting what they paid for. I believe, I was told, that it would arrive on the 12th. Now they have changed this to the 15th, and even more impossible date for me to meet. But that's okay, because it's easier for everyone involved, if they first attempt to deliver this package. Despite the fact that I know that no one will be here at all. But no, even though all the packages have bar codes on them, it's still much too hard, to simply divert the package, and save everyone a bit of time. Of course, first the idea of even changing the address was shot down. Which leads me to believe, that number one, was the biggest idiot of all three. I never did get to speak to the manager, but I was informed, that my package, might get to El Paso, by the 18th. Maybe. It could also take longer. At least their complete lack of useful information is evenly dispersed throughout their entire company. I still don't understand why I can't send this message now, because they know what truck it's on, they know where it's going, they just don't know how to hit a few keys so that this whole problem goes away. WHY!?!?! I DON"T UNDERSTAND WHY NO ONE CAN HELP ME.

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